At www.maledoctor.in, safeguarding your privacy is of utmost importance. We are dedicated to keeping your personal information secure and maintaining full discretion in every interaction. This Privacy Policy outlines how we gather, utilize, maintain, and protect your details when you engage with our services.

1. DETAILS WE GATHER

We may obtain the following categories of information:

a. Identifiable Information

  • Complete name, date of birth, gender identity
  • Contact information (mobile number, email address, residential location)
  • Medical details provided during assessments
  • History of communication through calls, WhatsApp, or email

b. Digital Data

  • IP location, type of device and browser used
  • Website interaction patterns, session duration, and source links
  • Cookies and related tracking systems (see Section 8)

2. PURPOSE OF DATA USAGE

Your details are only used to enhance your service experience:

  • For tailored Ayurvedic and Unani evaluations
  • To recommend appropriate herbal remedies and wellness options
  • To handle your orders efficiently and ensure secure delivery
  • To follow up on your health improvements over time
  • For support services and internal metrics

We never share, lease, or trade your data with outside parties.

3. DATA PRIVACY & SAFEGUARDING

We take strong measures to keep your data secure:

  • Every consultation remains confidential and is handled by certified experts
  • Your data is stored in encrypted environments with restricted access
  • Any paper-based files are kept under lock and used only when needed

4. SHARING OF PERSONAL DATA

We may share your information strictly under the following conditions:

  • Only with your clear approval
  • To fulfill legal responsibilities or court orders
  • With reliable service vendors (e.g., delivery or payment services), bound by strict privacy terms

5. DATA STORAGE POLICY

We store your personal records:

  • For the period needed to offer care and assistance
  • According to Indian healthcare documentation laws

You may ask for your data to be erased after your care is complete.

6. YOUR CONTROL & CHOICES

You are entitled to:

  • View and inspect your stored personal data
  • Request amendments or updates
  • Revoke consent anytime (except when legally required)
  • Ask for deletion, based on applicable medical guidelines

To exercise your rights, reach out using the contact section below.

7. WHATSAPP & OTHER PLATFORMS

By opting for WhatsApp or any external app for communication, you understand:

  • These apps follow their own privacy guidelines
  • Please avoid sending extremely sensitive health or payment info on these platforms

8. COOKIE USAGE & ANALYTICS

We use cookies to improve browsing and monitor site activity. You may adjust or deactivate cookies in your browser settings. Note: this might affect some site functions.

9. MINOR’S DATA POLICY

www.maledoctor.in is intended for individuals 18 years and older. We do not intentionally gather data from underage users. If such data is detected, it will be removed right away.

10. UPDATES TO PRIVACY TERMS

This Privacy Policy may be modified occasionally to align with updated regulations or service changes. The newest version will always be accessible with the date of revision.

11. CONTACT US

For questions, requests, or privacy concerns, please contact our help desk:

  • 📞 Call / WhatsApp: +919690666166
  • 📧 Email: [Insert Email]
  • 🕒 Customer Service: Open daily, 8:00 AM to 10:00 PM
  • 🏥 In-Person Visits: Monday to Sunday, 11:00 AM – 6:00 PM (Closed Thursdays)
  • 🌐 Online Consultations: Every day, 8:00 AM – 10:00 PM